The deep dive that killed my Suunto Zoop Dive computer

As a newly qualified 40m deep diver, the itch to get deep and explore as yet unseen sites needed to be scratched. 

So here is what happened:

The dive shop I am diving with is one of the few that visit the deep part of a particular dive site - Turtle Heave - or Deep Turtle Heaven as we call it.

My buddy on the day was an Instructor as well as a Self Reliant Diver - Adrien. As a matter of course Adrien carries 2 dive computers, this is relevant as you will soon see.

We entered the ocean to commence a deep dive (35m). During the dive at 35m depth, just after spotting 2 small reef sharks and 3(!) eagle rays (a first for both of us!!!)

As time was running out before we hit 'the nonstop required time' (aka 'no deco stop time') neared zero, Adrienand I started a normal rate of ascent, to a shallower depth. As we were ascending, Adrien indicated a ‘deep stop’ was requested by one of his computers at 18m (approx 1/2 of the max depth), I checked the ‘Zoop’, it indicated we were at a depth that would be inconsistent with a 'deep stop'  (26m). Thinking he was just indicating ahead of time I maintained his level. This is the first thought I had that the ‘Zoop’ might be indicating different depths than what we actually were at.

As we continued our ascent, the ‘Zoop’ read 18m and had not reduced the 'no deco stop time' by enough to keep me out of ‘deco’. This concerned me and I indicated to my Adrien, he returned a quizzical look as his computers were reading 10m, shallow enough to clearly see the boat above including the sign writing on the side! This is the second indication that the ‘Zoop’ was not reading correctly. Upon surfacing after clearing all stop time on Adrien's computers, my ‘Zoop’ was still indicating 8m while at the surface and did not readjust to ‘end the dive’ at the surface.
It continued to count the dive even as we were on the surface. Back at the dive shop I showed a number of other professional divers and they indicated it might be a simple low battery issue. However the battery indicator remained near full. After washing the computer in freshwater, reading a depth of approx. 8m.

It has remained in dive mode ever since even after a battery replacement from a kit I had with me.

I will keep providing updates on the progress of the 'case' of my discussions with Suunto to have the computer repaired.

NB - its a dive computer not a watch, it does sooo much more than tell the time.

UPDATE_1 10-Sept-2017:

As the Zoop left warranty in early 2017, initially Suunto rejected any attempts to have the computer examined and ultimately repaired by them, however after some 'frank discussions' via Facebook messenger with their customer service team in Norway, the computer is on its way to HongKong for investigation, as it appears the depth sensor failed.

UPDATE_2 8-Sept-2017:

To continue diving professionally while the Zoop is being evaluated, I needed a new computer. The Zoop is no longer the current model being replaced by the Zoop Novo, which like the Zoop is a perfectly acceptable dive computer. I like the conservatism of the Suunto decompression table so wanted to stay with their stable of computers. I ended up getting a Suunto D4i - a smaller form factor, watch sized computer which has an easier to navigate menu structure. If/when the Zoop makes it way back to me in fit and working condition, it will move to second fiddle in my collection - which will be vital if I do move on to the 'self reliant' qualification, allowing me to dive alone.

Update _3 10 October 2017

A package has just arrived from Suunto, guess what was inside... a brand new Zoop Novo, an updated model of the Zoop to replace my dead Zoop. Thanks for coming to the party Suunto.

Island Life - tech gear

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MY LITTLE ISLAND HOME

Island Life - tech gear

This is the first in a series of posts called Island Life about the gear, techniques and tips I use to happily continue living on a small island, off Lombok in rural Indonesia.

Travelling long term, whether in one location or many presents a few challenges for the wanting to remain connected and sharing content.

Prior to heading off on this trip, I knew there would be a number of things I wanted to achieve that a tablet only setup would not be either best suited for or not convenient - such as video and photo editing. Possible, just not convenient. 

Computer
 

The Apple MacBook Air 11in with the TP-Link wifi adapter attached.

I resolved to retain my 2012 MacBook Air (MBA) as it had performed well since I purchased it, however, I more than tripled the onboard SSD to allow me to move my Photo Library on board, where previously I had managed it via external USB. 

Additionally, I added a higher sensitivity USB Wifi antenna, the TP- LINK TL-WN822N, mounting it using velcro dots onto the back of the MacBook Air Screen. This has been invaluable for 2 reasons:

1. it does receive more wifi access points than the internal MBA wifi chip owing to its two folding antennas and
2. it allows me to rebroadcast or retransmit the internet connection of the TPLINK via the internal wifi chip creating a hotspot for my phone to connect to an internet connection that the phone its self could not previously receive. I do this daily in my rented bungalow as I can not receive a wifi connection without the TPLINK adapter.

Photo & Video Quick View

Ursa loving our deep dive

Another challenge I needed to overcome is quick download and display of photos and videos. Often I am showing customers unedited pictures I just took of fish, turtles or them, on the dive we just came back on. Using the Lightning to SD card attachment on my iPhone 7plus has been a godsend. However In hindsight, I would have purchased a decent android tablet, with 4G and microSD / OTG capability for this very purpose along with quick sharing to customers emails etc.

Photo & Video Workflow

After each dive I download all new photos shot on my Olympus TG 4 tough camera using the method I described above, however for videos that I shoot on my permanently rolling GOPRO 3 Black, I use my laptop to pull all the videos off and store for later editing and including in any youtube content I am making. When I return to my bungalow each night I download the day's photos that I now have on my iPhone7Plus to the laptop and do a backup using an external USB Drive.

The major downside of this workflow is the quick sharing without using a 4G or wifi connection is cumbersome. As Apple does not have an OTG capability yet, I can not simply put the day's pictures and videos onto a customers’ SD or USB Drive. I do however have a SANDISK iXpand 64Gb USB and Lightning Drive that makes moving larger files easier between iDevices and USB and then onto customers devices.

Cameras

THE ENTIRE UNDERWATER CAMERA PACKAGED, OLYMPUS TG4 CAMERA, PT056 UNDERWATER CASE, GOPRO3 BLACK, KNOG LIGHT, RED FILTER

The heart and soul of my land based picture and video work are the great cameras of the iPhone7Plus. Whether hand held or on a selfie stick - it is never far from me and ready at moments notice to snap a great picture.

EDIT: I wanted to also give a highly honourble mention to LifeProof for their iPhone7plus case. It has taken multiple drops from my pocket while riding my bike, been splashed with fresh and salt water (I'm a diver, always near water) as well as generally added grip to the normally slick iPhone7plus.  I did have a lifeproof on my 6plus in the past and it was horrendous - the design flaws of the locking clasp for the charging door have thankfully been overcome  

However underwater, the two superstars are:

1. Olympus TG4 Tough Camera - without the PT-056 underwater case it can happily go down to 15 meters, with the PT056 it will chug away down to 40m. Taking simultaneously 16mb JPEG and RAW images as well as 1080p video - I love this camera. I want to get a strobe for it eventually too.
2. GoPro 3 Black  - with a side mounted Znog Sports light in the ‘cold shoe’ mount on top of the PT056. The GoPro generally is running from the entry until the battery dies (only 45 min.. this is terrible for me). I also use a red filter to compensate for the loss of the colour red at depth. Recently the hard GoPro Case has started leaking slightly during dives. Without the use of toilet paper in the bottom of the case I don't know if it will be remaining in the underwater set up for much longer.

PROTIP: Do not use devices with hard to source or proprietary cables. If they break (and they will) they can be hard to get. My Olympus is one such device. I purchased two cables on ebay before I left - first broke week 4.

Battery banks

Living on an island where the power goes off a number of times a week, I like carrying a full USB battery at all times, whether it is to charge my iPad, my iPhone, my cameras or even my Bluetooth keyboard. Currently, I carry one and leave one on charge swapping on a daily basis. Alternating between a no name, 2 USB port 10,000mAh or a large 20,000mAh quick charge capable no name brand white brick. There is always one in my bag. Having the ability to charge everything and not slow down has been fantastic. I now only plug into mains power at night - mainly to charge the batteries.

Sharing &  staying connected  

While wifi is available in almost every eating or sleeping venue on the islands, wifi doesn't crack more than than about 3mbs shared across all the other users in each hotel. This lead me to investigate the large data packages available for 4G that is accessible on the islands. I stumbled across a 48gig package (Aug2017) by XL for 270,000rp for 30 days. This has been my lifeblood connection - uploading daily for instagram, emails and normal web browsing. I often tether my laptop to my phone as the 4G is more stable than the wifi.  

DiveMaster life - post graduation

It has now been a couple weeks since I graduated as a DiveMaster here on Gili Air, Lombok, Indonesia.

I was able to spend a week in Bali last week at Mum & Dad’s house using all of their WIFI and hot water - things that are sorely lacking on Gili Air.

Now I am back on the Island, my days have been filled with helping out in the shop as well as tagging along as qualified DM to assist Instructors with students who require assistance as well as taking photos and videos to share with you!

I will be posting a series of blog posts in the coming weeks about Island Life and things that people should be aware of when traveling / living long term on Gili Air, Indonesia.

Dive Master Week 6 - Gili Air - Indonesia

Wow. I can't believe it is week 6 already. 

On Saturday I found out I am "graduating" on Tuesday night - the customary "snorkel test" - the drinking of a swamp brew of grog through a snorkel with blacked out mask. A light hazing of sorts to welcome you to the professional side of diving. 

With the clock now firmly set I needed to get a move on to get all my tasks completed. 

On the Friday before the surprise graduation, the following tasks were completed:

• Another hurdle for me to climb over was again the dreaded mask skills components of the "skills circuit". This is - to demonstration quality - show the 24 skills of the "open water" course.  Minimum rating is 3/5 for each skill with at least 1 to a 5/5. Below is my score sheet. A pass.  
• The planning for a deep dive including the rigging and use of a static decent line - something we don't often use in the Gilis due to incredible 25m+ visibility. Additionally, the task called for the rigging and deployment of a "deco breathing set" or separate air and regulator deployed for use at the 5m safety stop.  This was all completed easily. 
• The next task that required considerable surmounting of my fear of taking my mask off under water was the equipment exchange... this requires the full exchange of all scuba equipment with another person minus your wetsuit and weights.  As we did it mid water I required three attempts to overcome the current to retain the position. Oh did I mention throughout this whole time you and the person you are exchanging with are sharing a single breathing regulator? Another pass 

• The last task requiring completion was in my mind the easiest. In fact, it is the one I had the most trouble with - search and recovery. The search for a missing item around 10kgs of weight and lifted using a lift bag. Also required are the underwater demonstration of three knots, the bowline, 2 half hitches and the reef knot. 
• I also finally submitted my dive site map, this was reviewed in the early stages by our resident navigation and map "nerd to ensure that it was accurate and able to be used as a briefing tool for students and visiting divers.

And finally, I submitted an extension for my visa to remain in Indonesia on a month by month basis. An interesting experience dealing with the regional outpost of the Indonesian Immigration

What next? Stay tuned

Dive Master Week 5 - Gili Air - Indonesia

Wow time is flying fast now I can’t believe it is now 5 weeks since I started the DMT.

Local Dive Master Soni with one of our local turtles on Hans Reef

I have ticked over 100 dives - and no the 100th dive was not naked as is usual convention because I was with clients.

This week I have had a number of firsts - seems to be happening a lot:

• First UV night dive - Half the dive is using normal white light and then we switch to a blue light that simulates UV light which coupled with a yellow mask filter creates awesome reactions from coral - only a tiny proportion of fish react with UV light so they mostly appear black.
• This week also saw me brief and guide 2 customers on a local fun dive. We went in search of sleeping white tip reef sharks on a site that they are regularly seen - Sunset Reef. Sadly they were not spotted, however we saw a school of 5 line snapper torpedoing as well as a hawksbill turtle munching on the coral. When I told the customers after the dive that it was my first - they said they were very impressed.
• I am really starting to enjoy my assisting role while assisting Discover Scuba Diving programs. I seem to have developed a knack with divers that are struggling to equalise and risk ending their dive. I manage to calm them, and show them - underwater - techniques to relax and equalise their ears.

Ramadan has come to an end so shops are returning to their normal opening hours and dive masters who were not diving during ramadan are returning so I am looking forward to learning from more of the local DMs

As now been in Indonesia for almost 6 weeks including staying my parents prior to commencing DMT I am now at a point I need to extend my visa so that process starts soon too.